Last updated: 2 January 2026

Hanbury Health Hub (“we”, “us”, “our”) is committed to protecting your personal data and respecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal data when you interact with us, including when you join our gym, use our services, visit our website, or communicate with us.

We comply with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

The data controller is:

Gym Name: Hanbury Health Hub

Address: Jinney Ring Craft Centre, Hanbury Road, Bromsgrove, B60 4BU

Email: admin@hanburyhealthhub.co.uk

We may collect and process the following personal data:

• Name
• Date of birth
• Gender (if provided)
• Address
• Email address
• Phone number

• Membership details
• Attendance records
• Payment and billing information (processed securely via third-party payment providers)

• Health questionnaires
• Injury or medical information (where relevant to training)
• Fitness assessments and progress data

This data is only collected with your explicit consent and is used solely to ensure your safety and provide appropriate training services.

• IP address
• Website usage data (via cookies)

CCTV may be in operation within the gym premises for safety and security purposes.

We use your personal data to:

• Manage gym memberships
• Provide fitness and training services
• Process payments
• Communicate with you regarding your membership or services
• Ensure health and safety
• Improve our services
• Comply with legal obligations

We process personal data under the following lawful bases:

• Contract – to fulfil our membership agreement
• Consent – for health data and marketing communications
• Legal obligation – for accounting and regulatory requirements
• Legitimate interests – to manage and improve our business safely and effectively

We may send you marketing communications by email or SMS if you have opted in. You can withdraw your consent at any time by:

• Clicking the unsubscribe link in emails
• Contacting us directly at admin@hanburyhealthhub.co.uk

We do not sell your personal data. We may share data with:

• Payment processors
• Booking or gym management software providers
• Accountants or professional advisers
• Legal or regulatory authorities when required

All third parties are required to comply with UK GDPR.

Your data is stored securely using appropriate technical and organisational measures to prevent unauthorised access, loss, or misuse.

We only keep your data for as long as necessary:

• Membership data: up to 6 years after membership ends
• Financial records: as required by UK law
• Health data: only while you remain an active member or client, unless legally required otherwise

Under UK GDPR, you have the right to:

• Access your personal data
• Request correction of inaccurate data
• Request deletion of your data
• Restrict or object to processing
• Data portability
• Withdraw consent at any time

To exercise your rights, contact us at: admin@hanburyhealthhub.co.uk

Our website may use cookies to improve user experience and analyse website traffic. You can manage cookie preferences through your browser settings.

If you are unhappy with how we handle your data, you have the right to complain to the Information Commissioner’s Office (ICO):

Website: ico.org.uk

Phone: 0303 123 1113

We may update this Privacy Policy from time to time. The latest version will always be available on our website or at reception.